Frequently Asked Questions

Frequently Asked Questions

Medicare can be complicated, and we know you might have questions. We've created this Frequently Asked Questions page so you can find the answers you need, when you need them. Still have questions? Contact us; we're happy to help.


Medicare Questions

There are many different plans available other than Original Medicare. An RMHP Medicare Salesperson will be happy to help you find the plan that best fits your Colorado lifestyle.

Learn about the types of Medicare Plans

When choosing a Medicare plan, it's important to first understand the basics. Once you know the types of coverage available, consider your budget. Can you afford a monthly premium, and if so, how much? What prescription drugs do you take? How often do you see the doctor? The answers to these questions will help you narrow down your choices.

Some of your selection comes down to personal preference. Some people prefer to pay a higher monthly premium and have a lower deductible. Others feel comfortable knowing they have an out-of-pocket max in place (i.e., the most you will pay for healthcare in a single year).

If you’re not sure what’s right for you, call us; we're here and are glad to help.

Attend a no-cost Medicare presentation

No, it is not a requirement. However, if you decide to decline enrollment in a Medicare Part D drug plan when you are first eligible, you may pay a penalty if you choose to enroll at a later date.  We invite our Medicare Members to explore Part D coverage for prescription medications from UnitedHealthcare.

Learn more about Part D Options

Yes, there are additional resources available. Some organizations from which additional information may be requested include:

Senior Health Insurance Assistance Program (SHIP), Colorado Division of Insurance

888-696-7213

Visit the SHIP website [Please note: By selecting this link you will be leaving RMHP.org]

Medicare Ombudsman Office

800-MEDICARE (800-633-4227)
TTY: 877-486-2048

View more information [Please note: By selecting this link you will be leaving RMHP.org]
Find more resources

The Evidence of Coverage (EOC) provides more detailed information about:

  • Conditions associated with receipt or use of benefits, limitations and exclusions
  • Out-of-network coverage: Members of our plan may get services from out-of-network providers. If you get care from an out-of-network provider that is not prior-authorized by RMHP, you will pay the cost-sharing amounts under Original Medicare.
  • Grievance, coverage determinations, appeals procedures and exceptions process
  • Quality assurance policies and policies and procedures, including medication therapy management, and drug and/or utilization management
  • Potential for contract termination
  • Beneficiaries' and plan's rights and responsibilities upon disenrollment

An RMHP Medicare Salesperson is happy to help answer your questions. From October 1 to March 31, we’re here seven days a week from 8:00 a.m. to 8:00 p.m. From April 1 through September 30, you may reach us Monday-Friday during regular business hours at 888-251-1330 (TTY: 711). Para asistencia en español llame al 888-251-1330.

Contact us   Request information

Medicare Disclaimer

This page was last updated: 10/01/2018.  Please call to confirm you have the most up to date information about our Medicare Cost plans.

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Important Disclaimers: RMHP is a Medicare-approved Cost plan. Enrollment in RMHP depends on contract renewal. This information is not a complete description of benefits.  Call RMHP Customer Service at 888-282-1420 (TTY: 711) for more information.  Other pharmacies, physicians, providers are available in our network. Medicare beneficiaries may also enroll in RMHP through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov.  For a complete list of available plans please contact 1-800-MEDICARE (TTY users should call 1-877-486-2048), 24 hours a day/7 days a week or consult www.medicare.gov.   Every year, Medicare evaluates plans based on a 5-star rating system.  If you need help finding a network provider, please call 888-282-1420 (TTY 711) or visit www.rmhpMedicare.org to access our online searchable directory. If you would like a provider directory mailed to you, you may call the number above, request one at the website link provided above, or email customer_service@RMHP.org.

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Other Important Information

Let's Find A Medicare Plan That's Right For You