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Other Important Information


Network Providers and Out-of-Network Coverage Rules for Cost Plans

You can use any doctor who is part of RMHP’s network. You may also go to doctors outside of our network. We may not pay for services you receive outside of our network, but Medicare will pay for its share of charges it approves. You will be responsible for paying the Medicare deductible and coinsurance for those services, unless they were authorized in advance by RMHP.

Network Providers for RMHP CareAdvantage Plans

Members must receive care from RMHP CareAdvantage providers for all care except for Emergency or Urgent Care or care that has been pre-approved through the plan.

Network Providers for RMHP Dual Special Needs Plans

Members must receive care from RMHP D-SNP providers for all care except for Emergency or Urgent Care or care that has been pre-approved through the plan.

Enrollment, Premiums, and Benefits

RMHP’s contract with Medicare is renewed annually. The availability of coverage beyond the end of the current contract year is not guaranteed. However, RMHP has contracted with Medicare to provide benefits since 1977.

Eligible beneficiaries may enroll in RMHP only during specific times of the year.

Medicare beneficiaries may be enrolled in only one Part D plan at a time.

Individuals are able to enroll in RMHP if they are enrolled under Medicare Parts A and B and reside in our service area.

If you decide to switch to premium withhold through Social Security or the Railroad Retirement Board, or move from premium withhold to direct bill, it could take up to three months for it take effect, and you will continue to be responsible for direct payment of premiums until the change takes effect.

For enrollment guidelines and benefit information, call Customer Service.

Disenrollment Rights & Responsibilities

You may disenroll from an RMHP plan at any time. You may switch to Original Medicare, or, if you have a Special Enrollment Period, you may enroll in a Medicare Advantage or another Medicare prescription drug plan. To end your membership, you must make your request in writing to RMHP. Your membership will end on the last day of the month in which RMHP receives your request. You may contact RMHP if you need additional information. If you are hospitalized on the day that your membership ends, your hospital stay will usually be covered by our plan until you are discharged (even if you are discharged after your new health coverage begins). Upon disenrollment, RMHP will no longer cover any health care and/or prescription drugs for you effective on the date of disenrollment.

RMHP must end your membership in the plan if any of the following happens:

  • If you do not stay continuously enrolled in Part B. Members must stay continuously enrolled Medicare Part B.
  • If you move out of our service area or you are away from our service area for more than six months.
  • If you continuously behave in a way that is disruptive and makes it difficult for us to provide medical care for you and other Members of our plan. (We cannot make you leave our plan for this reason unless we get permission from Medicare first.)
  • If you let someone else use your membership card to get medical care. (We cannot make you leave our plan for this reason unless we get permission from Medicare first.) If we end your membership because of this reason, Medicare may have your case investigated by the Inspector General.
  • If you do not pay the plan premiums.

If you are termed from RMHP, you have the right to ask RMHP to reconsider our disenrollment through the grievance process written in your Evidence of Coverage. For more information, see the chapter called "Ending Your Membership in the Plan" in the Evidence of Coverage.

Notice of Nondiscrimination & Multi-Language Interpreter Services Information

Read RMHP's nondiscrimination notice

Declaration of Disaster or Emergency

If you’re affected by a disaster or emergency declaration by the President or a Governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, there is certain additional support available to you.

  • Part A, Part B, and supplemental Part C plan benefits are to be provided at specified non-contracted facilities (note that Part A and Part B benefits must be obtained at Medicare certified facilities);
  • Where applicable, requirements for gatekeeper referrals are waived in full;
  • Plan-approved out-of-network cost-sharing to network cost-sharing amounts are temporarily reduced; and
  • The 30-day notification requirement to members is waived, as long as all the changes (such as reduction of cost-sharing and waiving authorization) benefit the member.

If CMS hasn’t provided an end date for the disaster or emergency, plans will resume normal operation 30 days after the initial declaration.



Medicare Disclaimer

This page was last updated: 10/01/2021. Please call to confirm you have the most up to date information about our Medicare plans.


Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan's contract renewal with Medicare. Other pharmacies, physicians, providers are available in our network. For a complete list of available plans please contact 1-800-MEDICARE, 24 hours a day/7 days a week or consult http://www.medicare.gov.   Every year, Medicare evaluates plans based on a 5-star rating system.  If you need help finding a network provider, please call 888-282-1420 or visit www.rmhpMedicare.org to access our online searchable directory. If you would like a provider directory mailed to you, you may call the number above, request one at the website link provided above, or email customer_service@RMHP.org

Multi Language Interpreter Service Information (English)

Multi Language Interpreter Service Information (Espanól)


Other Important Information


Star Rating

For 2022, Rocky Mountain Health Plans received the following Star Ratings from Medicare:

Overall Star Rating:  ★ ★ ★ ★☆
Health Services Rating: ★ ★ ★ ★☆
Drug Services Rating: ★ ★ ★ ★☆

Every year, Medicare evaluates plans based on a 5-star rating system.

View our Star Rating details