If you have questions, we’re here to help. We take pride in our local, friendly Customer Service that’s based right here in Colorado. And, our one call center at RMHP Customer Service can help you find the answers you need. Just call 888-282-8801 (TTY: 711). We look forward to helping you.
Help in Other Languages or Formats
RMHP will provide information in other languages and formats. For example, we can provide formats for Members who are Deaf, hard of hearing, blind, or have low vision. We can also help you communicate with health care providers.
Para asistencia en español llame al 888-282-8801. Español representantes de Servicio al Cliente están disponibles. For callers who do not speak English or Spanish, RMHP uses Certified Languages International interpreters. RMHP provides interpretation services at no cost to Members. Tell Customer Service if you need interpreter services or help in other languages.
TTY and hearing impaired: If you are Deaf, hard of hearing, or have a speech disability, dial 711 for Relay Colorado. You can use this service 24 hours a day 365 days a year. This service helps people that are Deaf or hard-of-hearing communicate through a special state-sponsored service known as a relay center. Operators get calls from TTY users on their own TTY devices. The operator will speak the information to a hearing person using a telephone. When the hearing person replies, the relay operator types the response into their TTY phone and sends the response to the TTY user at the other end. If a hearing person needs to initiate a call to a TTY user, the hearing person will start the conversation and the relay center operator dials the hard-of-hearing person's TTY device. The relay center can also help people with speech disabilities to communicate by phone.