Do you need help finding a counseling service? Maybe you need support for a substance abuse disorder. Learn how you can get the help you need on this page.
What is Behavioral Health?
Behavioral health is an important part of your overall health. It includes your emotional, psychological, and social well-being.
Behavioral health conditions are common. People of all ages, genders, races, and ethnicities can have these conditions. They can happen with or without physical disabilities. If you have changes in your mood or behavior, or if alcohol or drug use is impacting your life, you may want to talk to a health care provider. Help is available. Recovery is possible. Behavioral healthcare usually starts with a screening, followed by treatment and recovery services and support.
Get Support You Need
Mental health and substance abuse services are covered for RMHP Members, including Members in the regional organization who are not enrolled with RMHP Prime. Through the Health First Colorado Community Mental Health Services Program, community mental health centers across the state provide counseling and support for individuals with mental health issues and substance use disorders. All community mental health centers accept Health First Colorado. You do not need a referral from your doctor to access these services. For help contacting your local community mental health center, please call RMHP Customer Service at 888-282-8801 (TTY: 711).
If you need help getting services, you can also talk to your primary care medical provider. Many RMHP providers have staff within their office who can help, or they can refer you to participating providers in your community. Your community care team, community partners, and RMHP can also refer you to counselors and resources to help with mental and behavioral health needs.
You can view videos to learn about the teen depression screening and substance use disorder benefits that are available Health First Colorado Members.
About Access to Care
RMHP wants to help our Members get care from providers close to where you live. We make sure there are at least two behavioral health providers within your zip code or within these distances:
- In urban areas, within a maximum time of 30 minutes or a maximum distance of 30 miles
- In rural areas, within a maximum time of 60 minutes or a maximum distance of 60 miles
- In frontier areas (such as the eastern plains), within a maximum time of 90 minutes or a maximum distance of 90 miles
File a complaint about access to behavioral health care
;Your health plan is subject to the Mental Health Parity Addiction Equity Act of 2008. This means that your covered behavioral health benefits cannot be more difficult to access than physical health benefits. A denial, restriction, or withholding of behavioral health services could be a potential violation of the parity act. File a complaint with the Behavioral Health Ombudsman Office of Colorado if you have a parity concern.
A representative of the Ombudsman Office will call or reply to you directly. You can also ask your behavioral health provider or guardian/legal representative to file a complaint for you.