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Who to Contact

Who to Contact

We know you're busy. We'll do our best to answer your call quickly, so you can get back to your patients.

Provider Relations Contacts

  • Contract issues, including concerns regarding incorrect reimbursement
  • Credentialing
  • Electronic claims transmission
  • Practice changes, such as location change
  • Office orientation/education
  • Complex claims questions 

Western Slope providers: 970-244-7798
Front Range providers: 303-689-7372

Customer Service Contacts

  • Claims, including status and coordination of benefits
  • Eligibility, benefit and co-pay questions
  • Provider participation status inquiries
  • Remittance questions
  • Preauthorization status questions