High Touch ServiceWith RMHP, you get more than a health plan. Your monthly premiums include a host of concierge services provided by our local, dedicated teams. In addition to our quality health care and online tools and services, RMHP offers Member advocacy programs to help our Members navigate health care coverage decisions.
Local Customer Service
RMHP’s local Customer Service team is here to help. RMHP Customer Service can provide personal assistance to Members who need help reconciling bills from providers and works on behalf of our Members to triage provider billing questions and concerns. Whether you prefer to call, email, live chat, or even stop by our office in Grand Junction, we’re dedicated to helping our Members navigate their health care choices.
Coordinated, Quality Care
We understand that each Member’s health is different, so RMHP works with our Members — your employees — and their doctors to ensure the health care that’s received is high-quality, cost-effective, and right for the situation. Our local Care Management team can answer questions about different health conditions. When our Members are admitted to the hospital, RMHP registered nurses monitor the stay and help make sure the Member is getting the care needed. Our team includes physicians, registered nurses, care coordinators and specialists in oncology, diabetes, asthma and prenatal care.
Help with Your Health
RMHP’s Case Managers are dedicated to our Members’ good health. The Case Management Team can provide resources to Members with complex medical conditions, such as cancer, organ transplant, or multiple health conditions. Our skilled nurse Case Managers function as the go-to person within the health plan and interact with doctors, specialists, and others to assist Members in navigating the health care system, advocating for their best interests and helping to access community resources.
Our pharmacists are also available to review your employees' current medications and identify potential drug interactions or more cost-effective alternatives. To learn more, please contact us at 970-255-5677 or toll free 877-288-5773, or email us at RxMedReview@rmhp.org.
With RMHP, there’s no need to worry when it comes to your health plan administration. We can help take care of provider payments, plan document generation and distribution, mandated notices to employees, COBRA administration, and more. Ask us how we can help.
Let's Create a Benefit Program That Works For You
- For Employer Group Plans
Healthy employees build healthy businesses, and your employees receive the health protection they expect and deserve when you partner with RMHP. Whether you’re a small business or large employer, we have a group health insurance plan that will fit your employees’ needs.
- For Individual and Family Plans
Our plans offer the coverage, network, and health management resources you and your family need for your Colorado lifestyle. Get the personalized attention and quality care you deserve from your local health insurance option that has been serving our communities for over 40 years.