Our friendly, local Customer Service team is here to provide you with the support you need. Contact us; we're happy to help.
In an effort to protect the health of our employees and in accordance with public health guidance, the majority of our employees are now working remotely. Rocky Mountain Health Plans (RMHP) is temporarily restricting visitors in our buildings until further notice.
RMHP remains open for business and we are committed to providing you with the highest level of customer service during these uncertain times. Thank you for your understanding as we are working to ensure we are doing everything possible to support the health of those we serve.
Customer Service
Call us
970-243-7050 • 800-346-4643 (TTY: 711)
Para asistencia en español llame al 800-346-4643.
For help in languages other than English or Spanish, we use interpreter services.
Available
Monday-Friday. 8:00 a.m. to 5:00 p.m. Mountain Time (Medicare hours below)
Email us
Visit us
We are temporarily restricting visitors in our buildings until further notice. We encourage you to call us, email us, or live chat us.
Available
Monday - Friday. 8:00 a.m. to 5:00 p.m. Mountain Time
Write us
PO Box 10600
Grand Junction, CO 81502-5600
For 2022 plans ONLY
Medicare CareAdvantage Members
970-244-7912 • 888-282-1420 (TTY: 711)
Para asistencia en español llame al 888-282-1420.
Available
8:00 a.m. to 8:00 p.m., Mountain Time
October 1 – March 31, Monday – Sunday
April 1 – September 30, Monday – Friday
Medicaid/Regional Accountable Entity Members
888-282-8801 (TTY: 711)
Para asistencia en español llame al 888-282-8801.
Available
Monday - Friday. 8:00 a.m. to 5:00 p.m. Mountain Time
Individual & Family Plan Members
Colorado Doctors Plan: 855-224-4169.
Rocky Mountain Valley: 833-420-2063.
Monument ONE/Monument Health HMO: 833-420-2064.
Rocky Mountain Sky: 833-420-2076.
Para asistencia en espanol lamme al 800-346-4643.
Available
Monday - Friday. 8:00 a.m. to 5:00 p.m., Mountain Time
CHP+ Members
970-244-7960 • 855-830-1563
Para asistencia en español llame al 855-830-1563.
Available
Monday - Friday. 8:00 a.m. to 5:00 p.m. Mountain Time
DualCare Plus Members
833-420-2075 (TTY: 711)
Para asistencia en español llame al 833-420-2075.
Available
8:00 a.m. to 8:00 p.m., Mountain Time
October 1 - March 31, Monday - Sunday
April 1 - September 30, Monday - Friday
Sales & Service (for 2022 only)
Individual and Family Plans
RMHP Broker Support Team
844-301-4443
Broker Inquiries:
888-251-1330
Medicare
Request more information
Communications and Media
For all media inquires or requests for interviews, please contact Lisa Contreras, Associate Director of Communications at United Healthcare
Email: lisa_contreras@uhc.com, Phone:952-202-1193
Provider Relations
888-286-3113
Locations
Corporate Headquarters
2775 Crossroads Boulevard
Grand Junction, CO 81506-8712
Mailing
PO Box 10600
Grand Junction, CO 81502-5600