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RMHP Member Services

Since our beginning in 1974, Rocky Mountain Health Plans has strived to provide our Members with the highest level of service available. Our Customer Service department is specially trained to answer all types of calls concerning every aspect of your plan. We can help you with selecting your PCP, changing your PCP, finding a specialist, answering benefit questions, dealing with billing issues, and explaining claims payment.

Our Customer Service department is available to take your Member service calls Monday through Friday, 8:00 a.m. to 5:00 p.m., Mountain Time. Call us at 970-243-7050 or 800-346-4643 (TTY: 711 for Relay Colorado).

For our Medicare Members, call Customer Service 8:00 a.m. to 8:00 p.m., Mountain Time, (from Oct. 1-Feb. 14, 7 days/week; from Feb.15-Sept. 30, Monday – Friday) at 970-244-7912 or 888-282-1420 (TTY: 711 for Relay Colorado).

Para asistencia en español llame al 800-346-4643.

Call us with questions or concerns; we’re happy to help! You can also email us at customer_service@rmhp.org

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