Employer Frequently Asked Questions
You can contact RMHP Customer Service Monday through Friday from 8:00 a.m. to 5:00 p.m. at 877-784-9655 or 970-248-5000.
New-employee packets and most forms can be ordered right here on our website. You can expect the new employee packets to be delivered within 3-4 business days; a minimum order of 5 new-employee packets is required. You can also click here for commonly used forms and documents.
Once the employee has met any waiting period, they need to complete the enrollment form from their new-employee packet. A waiver form must be completed for the employee and/or their dependents if they choose not to enroll. This enrollment documentation must be completed and received by RMHP within 30 days of the eligibility date.
To disenroll an employee
You can click here to submit a disenrollment electronically. The Disenrollment Form must be received by our office by the end of the month in which coverage is to end.
If continuation rights are required for this employee and RMHP assists you with your continuation of coverage, COBRA/ Colorado Continuation of Coverage (CCOC) notification, please click here to submit an on-line Notice of Qualifying Event Form.
To drop coverage for a dependent
Complete and submit a Change Form. Click here to link to commonly used forms. If continuation rights are required for this dependent, please submit a Notice of Qualifying Event Form.
Employers and producers can call the RMHP customer service specialty team to answer such questions regarding benefits, claims, eligibility, ID cards, etc. Call 877-784-9655 or 970-248-5000. Employees or their dependents can call our Customer Service directly at 800-843-0719 or 970-243-7050
Additional Resources for Employers
2009 COBRA Provisions
America's Health Insurance Plans
Colorado Division of Insurance
Colorado Division of Insurance, Board of Examiners
Colorado General Assembly
Colorado Health Guide
Colorado Health Online (CBGH)
Denver Chamber of Commerce
Grand Junction Chamber of Commerce
Mail Order Pharmacy or Online Pharmacy Refills
Managed Care News & Strategic Information for the West
The Leapfrog Group
US Government Official Site
For more information, please refer to the on-line Employer Group Manual or contact your broker or RMHP Group Service Representative.